Shipping policy
Shipping Policy β Royal Electrics
At Royal Electrics, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully to understand our order processing and delivery procedures.
Order Processing
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All orders are processed within 1β3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been processed and dispatched, you will receive a confirmation message with shipping details.
Shipping Coverage
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We currently offer shipping across Pakistan.
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Delivery availability may vary depending on your location and courier service coverage.
Estimated Delivery Time
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Major cities: 2β5 business days.
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Remote areas: 4β7 business days.
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Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
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Shipping charges are calculated based on the delivery location and order size.
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Free shipping may be offered on selected products, promotional campaigns, or orders above a specified amount.
Order Tracking
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Customers will receive tracking information once their order has been shipped.
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You can use the provided tracking details to monitor the status of your shipment.
Delivery Attempts
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Our courier partners may make multiple delivery attempts.
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Please ensure that the provided contact number and shipping address are accurate to avoid delivery issues.
Damaged or Missing Items
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If you receive a damaged product or if any item is missing from your order, please contact us within 48 hours of delivery.
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We may request photos or additional information to investigate and resolve the issue promptly.
Delayed Shipments
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While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, transportation disruptions, or high order volumes.
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Royal Electrics is not liable for delays caused by third-party courier services.
Incorrect Shipping Information
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Customers are responsible for providing accurate shipping information.
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Royal Electrics is not responsible for orders delivered to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, delivery status, or order tracking, please contact our customer support team. We are committed to providing a smooth and reliable shopping experience for all our customers.
Thank you for choosing Royal Electrics.